Resource of Marketing & Advertising

Where do I start if I want to be an online marketer? Tough question, huh?

There are lots of ways to begin your way on the bumpy journey. Just make sure you are aware that it WILL be a bumpy ride.

First things first: do a lot of research. Find out what kind of thing appeals to you most. It could be affilate programs, mlm`s or maybe you like the idea of selling other peoples products for a commission etc.

There are a ton of options, and 1000 times more hype. This is why it`s so important to do as much research as you can before starting out. Sure, you can go the long way round, which is how a lot of us start out, but that`s even more of a bumpy ride…hehehe

Ok, so lets say you`ve decided on where you want to start. You don`t have a product of your own, so you decide to sell other peoples information products, just as an example. Don`t make the mistake that so many people do, by trying to sell something you haven`t personally tested.

Put it this way: Who would YOU prefer to buy from? Someone who knows absolutely nothing about the product they`re selling? Or someone who has had firsthand experience with the product they`re selling? You know it`s person number 2, right? Read More »

So you`re new to the internet, and want to learn everything you can about internet marketing. Or at least the essential basics, and you want a place to go to find the answers to all of your questions?

I hate to tell you this, and I`m really sorry, but as far as I know, there IS no one-stop source to learning the essential marketing skills, apart from school maybe, but I will TRY to answer some questions you may have from my own experience:

Let`s see, I started out with absolutely NO computer knowledge at all. Went to chatrooms, talked with people, got me some contacts, then one day I got a junkmail full of hype (that I believed…hehehe) and promptly started joining affiliate programs. I joined this one, that one and the other one, all full of promises that I`d be mega-rich within a few months. Being a newbie, I swallowed it all. Hook, line and sinker. None of it ever panned out right though. Read More »

Offering free and exclusive content to ezine publishers and webmasters is one of the best ways you can increase exposure for your products and services. There are several effective methods you can use to employ this marketing tactic and subsequently boost your sales.

I personally suggest exploring the following two methods to increase your exposure:

1. Create exclusive content for websites and ezines. If you have worked to build a website or to promote a product, take your experience and package it into a coherent article that explains specific problems you have encountered and how you overcame them. If you can, design it as a pdf file; make it look professional.

Include a five-line personal bio at the bottom of your article with the URL to your website or product. If you put time into your article and give good advice, people will want to follow the link in your resource box back to your website. Read More »

It may come as a surprise to you to discover that customers don’t buy your products or services because they feel that you have a right to make a profit. In other words, their motive for doing business with you is not to help you buy the latest Jaguar or put your children through college. You think this is a joke? Recent research shows that something like 60% of businesspeople place more importance on what they will get from a transaction than on what their customers will benefit.

In essence, their profitability is more crucial to them than is customer satisfaction. And it shows.

If you are in any doubt about this, cast your eyes over the myriad of ads, brochures, websites and so on that major on the successfulness of their organisation, as opposed to the benefit their products or services might be to the customer. Read More »

A few days ago, I was signing copies of my book Climb Your Stairway to Heaven: the 9 habits of maximum happiness at the flea market. Nobody expects an author to sign books at a flea market. Some people sell a few worn-over books, but authors just don’t do book signings at flea markets. Especially not books about finding happiness.

I’ve never been afraid to be different, to take the road less traveled, to wander off the beaten path and run gleefully right over a cliff. Fortunately for me, the flea market is on low ground and I had the chance to learn a few things just watching people.

Pop Quiz: Is it best to wedge your booth between other booths piled with junk, where nobody even notices you are there? Or is it better to have a booth out in the open away from the clutter, where people can easily see you and get to your booth? Read More »

If you’re like the rest of us, you’ve spent a lot of time trying different things to make your online business come together. There are countless methods of conducting a viable marketing career, but there are also as many ways to destroy one as well.

In any endeavor, there are costs. You need to weigh the costs before even getting started. Oh, you know about up front capital, advertising costs, webhosting monthly rental fees, and the like, but the costs that many entrepreneurs aren’t thinking about right off is the price of your reputation, your intergrity, and your name!

Whenever you put your name on something, you’re staking your reputation on the product and how others view your sales pitch about it. The best way to ruin your business and any future business you might come up with, is to make false claims about it, or use deceptive methods to get people to read what you have to say.

One example that comes to mind is the over use of the “Re:” in your email subject heading. I know who I write to, and I know what I write to others about. You’re not going to fool me into thinking that your “Re:” is a reply to me. How stupid do you think people are?

Dishonesty only makes the rest of us think you have no confidence in your product, or you’re selling us the same old thing that everyone else is. If you have no confidence in your product, or you have nothing new to sell us, it’s time to rethink your business strategy!

Using subject headings that have nothing to do with your sales pitch is another way to get people to hit the delete button every time you send out emails. Do you really think people won’t notice that you’ve interested them in something that you aren’t prepared to offer?

In business, integrity is the greatest cost of all! Honesty is the best policy to maintain your integrity in tact and afford yourself the priviledge of continuing to prosper in business.

If you don’t trust the quality and value of your product enough to lay it on the table, then how are you going to expect everyone else to trust you?

Remember, the most important thing you’ll ever have to sell!

How many of you made as much money as you wanted to last year? Don’t be shy; raise your hands. Hmm, I don’t see too many hands out there. What would you say is the cause of this gap between your goals and your earnings?

While you could certainly name the economy or inadequate marketing as the culprit, I’d like to suggest a third alternative. It may be the constraints of the billable hours model that keep you from your financial goals.

Let’s face it, there are only so many hours you can actually bill to clients. For example, the national average for consultants is 22 billable hours per week. You can only raise your rates so high and still find enough customers. And if you spend more time on marketing, that’s less time you have available to bill.

But there’s a way out of this trap. No matter what type of business you’re in, you can use intellectual property to crack the billable hours ceiling. Here are just some of the ways to start tapping into this resource today:

Package your process. What if every time you began work with a new client, they paid an up-front fee before you spent even one hour with them? If you sell a process rather than your time, clients will pay for access to your previously developed materials. Examples are workbooks, forms, assessments, surveys, games, self-paced programs, and train-the-trainer packages.

Give a class. When you assemble a group of people to learn together, you can earn more per hour than working with them separately. Classes can be given at your office, at a rented (or borrowed) facility, on the phone, or on the web. Your market for classes is not just your clients, think about what you could teach your colleagues as well.

Record a tape, CD, or video. The simplest way to make recordings is to capture your live classes or speaking engagements on audio or video. Make your unedited recordings available immediately on the web or by phone. More polished recordings can be made with the help of a local studio or editor, or you can learn to do this yourself with the right equipment.

Write a white paper, workbook, or booklet. Short publications like these are easily within your reach, even if you don’t consider yourself a writer. A simple 20-page booklet might have as few as 4000 words in it. If you’ve written four articles to promote your business, you’ve probably already written this much. These are perfect formats for e-books, which cost you nothing to print.

Author a book. This might seem an impossible task, but if you write one page a day, five days a week, at the end of a year you’ll have a full-length book. If writing isn’t your strong point, find an editor, ghost writer, or even a co-author who has the skills you lack. You don’t have to wait until your book is finished to start selling excerpts as articles and white papers.

Market other people’s products. If you don’t yet have your own product, don’t let it stop you. You can begin earning passive income by selling other people’s books and tapes, becoming a re-seller for software or assessment tools, licensing someone else’s process, or joining affiliate programs.

Any of these products can be marketed in conversations with prospects and clients, in your standard marketing kit, in mailings or newsletters, on your outgoing voice mail message, and on your web site.

If you’ve been counting on hourly fees for your entire income, you may be surprised at the impact developing your intellectual property will have. It will add not only to your revenue, but also your professional credibility. And in poor economic times, you will find that prospects who hesitate to pay for personal service will still purchase classes and information products.

Speak to almost any self employed professional and most of them will say that they love their job but don’t care much for selling their services. Here’s some advice to help all those reluctant professionals who need to sell to clients.

We have identified 9 basic selling skills that will help you to sell your product or service. Ensure that you and your sales team master these skills and you will be successful at selling.

Research shows that fear of selling is one of the greatest barriers to business success and, often, professionals are the worst of all. But whether you are an accountant, advertising excec or business coach you still have to sell to keep the business coming in.

We have found a few ideas that will help you to become successful at selling yourself. The main idea is to know your product, know your client and be prepared and professional. The following tips will greatly enhance your ability to sell. Read More »

Quest for new clients shouldn’t ignore those who pay the bills

Acquisition. It’s a big word in small business marketing. Companies are constantly looking at ways to draw new people to the business and generate new streams of revenue. In this quest, some small businesses make the mistake of focusing too much on new customer acquisition, only to find that their existing customers have been lured away by a competitor.

Ironic, isn’t it? The very tactics you use to drive new customers to your business are the same ones that your competitors can use to take them away from you. Losing sight of your existing customer base is truly an example of not seeing the forest for the trees. Did you know that on average, it costs a small business 10 times as much to attract a new client as it does to retain an existing one? Think about that the next time you are planning an acquisition marketing campaign, then use these three tips to ensure that your customers don’t fall prey to your competitor’s acquisition efforts:

One of the simplest and most cost effective retention initiatives I’ve seen involved sending your customers a brief letter and tossing in a gift certificate for a free coffee at a local coffee shop (if you’re a local business), or a national coffee chain (if you operate in a broader area.) It will only cost you about one dollar for each of your customers plus mailing costs, and you’ll accomplish two things. Firstly, they’ll be reminded of your company name and services thanks to your brief letter, and secondly, they’ll enjoy a hot cup of coffee and feel good about you gesture. That free coffee can go a long way towards client retention.

Get Them a Deal: Who are your customers? Are they small businesspeople operating in your area? Are they pet owners? Are they car lovers? The product you sell will dictate what your clients are interested in. If you have even a few dozen clients, you could approach another local business that sells a car related product (let’s say a new tire polish) and offer them a deal. You’ll send a letter to all of your customers and offer them a great deal on the tire polish of 40% off the retail price. The company you approach should be willing to do this, as they have the potential to make a number of sales at one time, and your customers receive something of value from you, making them remember your company name and feel good about your offer.

Take it one step further and reciprocate the offer. The tire polish company can tell all of their clients about your car wax, and you’ll offer them a 40% as well since you now have the chance to sell some of your product. Client loyalty and new business too, a total solution! Just make sure that what you offer to your clients is actually valuable and not just a hollow sales pitch. Your reputation may be hurt by partnering with businesses that do not invest as much in client satisfaction as you do.

Acquiring customers is important, but retaining customers is critical to the ongoing success of your business. Small gestures often go a long way towards thwarting the acquisition efforts of your competition, and ensuring that your customers remain aware of your company and interested in your services.

When you’re branding a company with a name, a colour scheme and a logo the logo is often not given enough care and attention. It should follow the chosen colour scheme and reflect the business that your company is in. Too often, particularly on the WWW logos are seen as a way to show off the design talents of the author. To create a free logo I have created this easy to follow step by step guide.

Planning

Your logo should reflect the company it represents. Create a list of all the services or products the company supplies and try to find some common ground.

Sit down and choose the colours you will be using. This is best achieved by studying the corporate colours and maybe adding a few more shades of these colours. You should aim for a maximum of 12 but ideally you will want only one or two colours. Avoid very dark colours unless it is relevant to your company. If you send out a letter on headed notepaper to a client you will want your logo to jump off the desk at them to remind them who you are.

Remember that your design may have to be very small (a business card) or very large (the side of a van) so whatever you come up with must be scaleable. Try imagining your logo as a tiny image and then as a large image. If your using lettering will it must be readable at a very small size. Will the font appear correctly in a user browser on the internet?

Consider every place your logo might appear and work out what you will need to design for. A company that deals with older people does not to be bright and modern, something a little more sedate would be more appropriate.

Until you know the answers to all the questions above don’t move on to the next section.

Creating

Keep it simple. Look at any major company in the world and see how simple their logos are. Nothing fancy for the experts so why should you have a fancy design?

Look at what the competion are doing. DO NOT COPY somebody else’s work. Sometimes I get me best inspiration from studying other people ideas and coming up with a really original one based on a concept they have used. As long as it’s not a copy of somebody else’s work your not infringing copyright.

A tip for doing this is to use Googles Image Search. Type in some key word and select the image search with the word logo. For example if you were selling cars search for “cars + logo”. You will be presented with a selection of rival logos for other sites.

Use this to see what works and what does not. You will be drawn to the good designs and you will recognise what represents a company that sells cars. This search brings up the Alpha Romeo logo in the first few entries. This logo is slightly more complicated than you will want but works perfectly for a company producing cars.

Now start sketching some designs on paper. Keep all of the designs you make to hand as you never know when you might decide that the picture you drew before could be the one. When you have an idea don’t over develop it. You should aim to have at least 15 to 20 rough ideas before choosing 2 or 3 to work on further.

Developing

When you have chosen your two or three best ideas ask some friends what they think. Use your friends and family to test your logo. Everybody loves to give their opinion on everything so use that to your own advantage. Listen to what people have to say about your designs and you may learn something. Little things that you have not seen can be very obvious to someone that has never seen it before. Take a note of all the comments and go back to the drawing board. Look over what was said about every design and then, based on your own feelings and the comments you have collected, decide which idea you are going to develop more.

Create a slightly more refined drawing, or if you have some computer skills, make up an approximate design using a graphics program (don’t worry if you can’t do this as the next step will take care of that anyway.)

Unless you’re either a graphic designer or a printer, employ a professional to finish the work to a high standard. Your logo will appear on every bit of literature your company will ever produce and if it does not look professional then you don’t look professional. You will have saved a lot of money by developing the logo yourself so it is now time to ask a professional to finish the work.

Well done. You have just created an effective and attractive logo for your company. Be proud of your work and display it everywhere.